1. Introdution
Super Jump, CNPJ 12.419.809/0001-31, is committed to protecting your privacy. Our Privacy Policy was designed to inform you of our practices regarding the collection, use, and disclosure of information you may provide through our office services, telephone, website (https://www.superjumpers.com.br), and other associated sites, micro-sites, applications, and sub-sites.
To ensure the best possible service, our team, website, and platform collect various data and information to enhance your experience and provide efficiency. At Super Jump, we recognize the importance of your privacy and take every possible measure to protect it. The conditions and information presented in this policy comply with Brazilian law, including the terms of Law no. 13.709/2018 (the "LGPD – General Data Protection Law") and related regulations.
Acceptance of this policy’s terms will occur when accessing our sites, upon registration during the first use of our platform (portal or mobile app), or, in exceptional cases, via email. By accepting this policy, you acknowledge and fully agree with how your information and data will be used.
1.1 WHAT YOU NEED TO KNOW ABOUT OUR SERVICES
Super Jump specializes in producing content and organizing events, lectures, mentorship programs, and corporate training aimed at high-level development and training for business owners, CEOs, C-level executives,managers and entrepreneurs. One of its main missions is to foster an innovative and "cool" learning environment in the corporate market, focusing on leadership, power skills, sales, and innovation.
In addition to in-person corporate training and lectures, the company also has a digital knowledge platform, “super jump learning” [SJ], offering trend and business content through videos, interviews, podcasts, and live streaming. The platform offers individual and corporate subscription plans, as well as products that subscribers may purchase separately.
When you register for our events or use our digital platforms, we collect personal data to facilitate our services. For purposes of this policy, we use the terms “event participants” and “platform subscribers” to differentiate the contexts in which we process personal data within the company.
1.2 DATA CONTROLLER
When this policy mentions “Super Jump,” “we,” “us,” or “our,” it refers to Super Jump as the organization responsible for your information under this Privacy Policy (the “Data Controller”).
2. DATA COLLECTION AND ACTIVITIES
2.1. Personal data and USER information will always be voluntarily submitted by the USER and may be collected through the following methods:
2.1.1 INTERNAL TEAM
The USER provides data that is collected by Super Jump's internal team via telephone, email, WhatsApp, or chat.
2.1.2 DIGITAL PLATFORM OR WEBSITE
The USER provides data that is collected by Super Jump's platform (portal, app, or website).
2.2. The data and information we collect include, but are not limited to:
2.2.1 REGISTRATION DATA
Full name, telephone, email, country, and municipality.
2.2.2 NAVIGATION DATA
IP address, registration date and time, exit date and time, device, model, operating system, country, region of updated location at the time of access, actions on the platform or website.
2.2.3 IMAGES, TESTIMONIALS, AND VIDEOS CAPTURED DURING LECTURES, TRAINING, AND EVENTS
For events with photographic and/or audiovisual coverage, videos and images of the environment, including the participant along with others, may be used for website and social media dissemination. If a participant expressly requests not to use their image or testimonial, Super Jump will take feasible technical measures to comply.
2.2.4 DATA PROVIDED INDIRECTLY OR BY THIRD PARTIES
In cases where the participant was invited by one of our partners or sponsors, personal data may be provided by this third party solely to formalize the invitation. Only the minimally necessary contact details – name, email, and phone number – are shared, with the remaining information provided directly by the data subject.
2.5 PLATFORM SUBSCRIBERS
2.5.1 Data provided directly by the data subject: To register on our content platform via the superju or jump plan, you will be asked for your first and last name, email, and phone number. The jump plan also requires your gender, date of birth, CPF, and address. Except for the cardholder's name and transaction details, card information is collected directly by a payment service provider and not retained or stored by us.
2.5.2 Data generated from user interaction with the platform: We collect data related to user engagement on the platform, such as videos watched, activity periods, engaged content, comments, and more.
3. COOKIES
3.1 WHAT ARE COOKIES?
Cookies are files created by websites you visit. They make your online experience easier by saving browsing information. With cookies, websites can keep you logged in, remember your site preferences, and provide locally relevant content.
There are two types of cookies:
FIRST-PARTY COOKIES: Created by the site you visit, displayed in the address bar.
THIRD-PARTY COOKIES: Created by other sites, often for ad content or images on the page you access.
3.2 HOW WE USE COOKIES
We may use cookies to store information on your computer, like device details or site visit information, including login or preferred language, primarily to ensure the site operates as expected. This data generally does not identify you directly but can offer a more personalized internet experience.
Cookies allow us to remember preferences, analyze site performance and traffic, and customize relevant content and ads. Super Jump uses this information to improve the quality of services offered. Most browsers allow you to delete cookies, but blocking cookies may affect site functionality and your browsing experience.
4. HOW WE USE COLLECTED INFORMATION
4.1 Event Registration, Accreditation, and Planning
We collect personal information, such as registration details, for purposes related to planning, executing, and organizing events, ensuring effective participation. This includes communicating with the participant via email and/or WhatsApp, including sending invitations.
4.2 Event Participant Lists
Attendance lists may be shared with other participants and guests, containing data such as name, position, phone, and company name, to facilitate networking. Companion details are not recorded in lists under any circumstances.
4.3 Photographic and Audiovisual Coverage of Events
We may conduct photographic and audiovisual coverage at events, capturing speaker panels, the environment, and the attending audience. Images obtained may be shared on our site, social media, and digital platform.
4.4 CRM Registration
We may register event participants' personal data in our database to maintain an active client relationship. Users can request data deletion from our database at any time.
4.5 Sending Newsletters
Data like name and email may be used for service promotion, including event reports, information on new events, and distribution of articles and videos on our SJ content platform.
4.6 User Registration on the Platform
We collect personal data, such as registration information, for purposes related to platform registration and subscription to super or jump plans. Without this data, access to our content will not be possible.
4.7 Providing Assistance and Technical Support
Your data may be used to contact you through our communication channels, notifying and responding to your requests, feedback, and questions.
4.8 Security
Identify and authenticate users on the platform to prevent unauthorized access to our services.
4.9 Compliance with Legal and/or Regulatory Obligations
Your data is important to meet regulatory obligations and/or those provided by law, which may be requested by public authorities (judicial and extrajudicial), government entities, and other competent bodies.
We process personal information for these purposes in order to enhance Super Jump’s platform and user experience.
5. SHARING AND DISCLOSURE
Super Jump does not disclose any USER-provided information to third parties through the website and/or platform, except:
- When Super Jump is required to disclose or share USER personal data to comply with any legal obligation (e.g., by court order, or to prevent fraud or other crimes, as well as in response to requests from competent authorities, where disclosure is in compliance with applicable laws, regulations, or processes);
- To protect the rights, property, and/or security of the platform, website USERS, or any third party. This includes information exchange with other companies and organizations for fraud protection purposes;
- Super Jump may share information with the public if you submit content to an open forum, such as blog comments, social media posts, or other features visible to the general public through our services;
- We may share information with third parties as chosen by you, such as other apps or websites integrated with our platform;
- We may share information with partners who need access to data to work on our behalf. We control data as outlined in section 1.1;
- Upon notification, if you agree to share data;
- In aggregated and/or anonymous form that cannot be used to identify you.
For data analysis, we use third-party libraries whose terms and privacy policies can be found at:
Google Play Services Policies
6. RESPONSIBILITIES
6.1 The USER is solely responsible for:
- Any and all acts or omissions carried out based on internet access to Super Jump’s Site and/or Platform;
- Any content uploaded, sent, and/or transmitted to the Site and/or Platform;
- Reparation for any damages, direct or indirect (including those resulting from violation of any rights of other USERS or third parties, including intellectual property rights, secrecy, and personality), caused to Super Jump, any other USER, or any third party, as a result of breaching this Privacy Policy.
6.2. In no event shall Super Jump be responsible for:
- any act or omission carried out and/or damage caused by the USER resulting from accessing the Website and/or Platform;
- any improper use of the Website and/or Platform by any USER or third parties and/or for the content uploaded, sent, and/or transmitted to the Website and/or Platform by USERS;
- technical failures, limitations, or system unavailability;
- any installation on the USER’s or third parties’ equipment of viruses, trojans, malware, worms, bots, backdoors, spyware, rootkits, or any other devices that may be created as a result of the USER’s browsing on the Internet.
6.3. The USER acknowledges that any and all content sent and/or transmitted to the Website and/or Platform by any USER and/or third parties in no way represents the opinion or view of Super Jump.
6.4. Should the USER violate any provision of this Privacy Policy or any legal provision, without prejudice to other measures, Super Jump may, by itself or through third parties, at any time, at its sole discretion, without any need for prior or subsequent notice to any USER or any third party, in any manner or form, and without prejudice to initiating appropriate legal measures, suspend or limit access to the Website and/or Platform, terminate access of any USER, and/or take other measures deemed necessary to ensure compliance with this Privacy Policy and the proper functioning of the Website and/or Platform at any time.
7. HOW TO CONTACT US ABOUT PERSONAL DATA?
If you believe that your personal data has been handled in a way that is incompatible with this Policy or your choices as a data subject, or if you have questions, comments, or suggestions related to this Policy and how we handle your Personal Data, you may contact us via email at: relacionamento@superjump.com.br
8. OTHER IMPORTANT INFORMATION
8.1. SECURITY
We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Among the protections we use to safeguard your information are firewalls, data encryption, and access controls. In case of actual or suspected unauthorized use of your data, please contact us as instructed in the Contact Us section.
8.2. STORAGE AND INTERNATIONAL DATA TRANSFER
The personal data held by Super Jump may be transferred to and stored in countries outside Brazil, including countries in the European Economic Area (“EEA”). These countries may not have the same data protection laws as those in effect in Brazil. When we transfer your personal information to other countries, we protect it as described in this Privacy Policy or as otherwise informed at the time you provide the data (e.g., through a specific privacy notice).
8.3. TOLERANCE
Tolerance regarding any non-compliance with any provisions of this Privacy Policy by any USER shall not constitute a waiver of the right to require compliance with the obligation, nor forgiveness, nor alteration of the terms set forth herein.
8.4. CHANGES TO THE PRIVACY POLICY
As we are constantly seeking to improve our services and operations, this Privacy Policy may be updated to reflect such improvements. Therefore, we recommend that you periodically visit the Privacy Policy to stay informed of any modifications. Should we make changes to this Privacy Policy, we will post them at /privacy-policy/ and update the “Last Updated” date at the beginning of this Privacy Policy.=
8.5. GOVERNING LAW AND JURISDICTION
This Privacy Policy is governed by Brazilian law. Any disputes or controversies arising from any acts conducted within the scope of USER use of the Websites and/or Applications, including with respect to non-compliance with this Privacy Policy or the violation of the rights of Super Jump, other USERS, and/or third parties, including intellectual property, confidentiality, and personality rights, shall be processed in the Capital District of São Paulo, State of São Paulo.
9. CONTACT US
If you have questions or complaints about this Privacy Policy or Super Jump's information handling practices, you can reach us via email at jump@superjumpers.com.br